Sennheiser Launches Improved Support Arm

Sennheiser UK has added a new spares ordering function and updated their workshop to provide better support for the microphone and headphone manufacturer's pro audio customers.

Improvements to Sennheiser's British division's workshop include a new triage area for prioritising repairs, meaning small repairs can be turned around quickly so hardware will be back with the cutomer the same day, in many cases.

"Our emphasis is always on serving the end customer and improving the support we give to them," explained Tim Sherratt, Sennheiser UK's engineering and technical services manager.

He added: "Initially, the online spares ordering section will serve three product areas: MKH wired microphones, Evolution wireless and Pro Audio headphones. We will be adding more items and information as we progress this part of the site. We have also introduced a new online service and support centre, which features an FAQ section, online booking of equipment for repair, access to software downloads, user manuals and a wealth of other information. Access to this section can be found at the top of the Sennheiser UK home page."

Go to the Jigsaw website for our full range of Sennheiser microphones and headphones. You can also call us on 03332 409 306 or email audio@Jigsaw24.com.